Frequently Asked Questions
Everything you need to know about shopping with Collective Minds Store
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
Are your products covered by a warranty?
Many of our electronics and specialized goods come with a 1-year manufacturer's warranty. Please check the specific product page for individual warranty details.